Many of our customers are concerned about their impact on the environment we all share as well as inside their homes for the safety of their family.  Empress uses Eco Friendly cleaning methods and do not use chemicals.  Our technicians are highly trained, experienced and motivated to ensure your complete satisfaction.  The products we use are all biodegradable and environmentally safe.  We pre-treat stains, and once your carpets are cleaned, we will complete a final inspection with you to ensure you are completely happy with our service.  We guarantee our work.

We specialize in stain removal, deodorizing and also offer carpet protection.  We are proud to be an authorized user of the world’s first approved green carpet protector Green Guard.  Green Guard is safe for children and pets.  Applying a protectant will prolong the life of your carpet as well as making spills an easy clean up.

To keep your carpets looking clean and fresh we recommend the use of entrance mats inside and outside of doorways to reduce the amount of dirt brought inside. Regular vacuuming is very important to keep your carpets and area rugs in good condition.  Gritty particles work their way to the bottom of the pile and cause wear by damaging the fibres.

Stains should be immediately, gently blotted with a clean, white, absorbent cloth.  Call us for professional stain removal, since trying to treat the stain yourself often sets it instead which makes it more difficult and sometimes impossible to later rectify.  Experts know which product to use on which kind of stain, as unfortunately, they are not all created equal.